Where to buy your tickets
CCB Box Office
Monday to Sunday from 10:00 am to 7:00 pm, or at www.ccb.pt and present the ticket purchase receipt at the entrance to the room. (On show days, the box office closes 30 minutes after the show starts)
Tel: (+351) 21 361 26 27 (call to the landline network) (from 1:00pm ) bilheteiraccb@ccb.pt
Return and Refund of Tickets
CCB Productions and Co-productions
Cancelled Performances
You may request the refund of two tickets purchased for performances that have been cancelled, regardless of the method by which you paid for them, within a maximum period of 60 working days to be counted from the date of the public communication of the cancellation (25 January, 2021).
Contacts – CCB Box Office
For your greater comfort and safety, we suggest that you preferably use a means of contact that does not require face-to-face interaction, either via e-mail: bilheteiraccb@ccb.pt or by telephone: 213 612 627.
Outside productions presented at the CCB
The CCB only exchanges or refunds tickets at its box offices.
The policy for the exchange or refund of tickets is the producer’s responsibility.
If you have any doubts, we ask you to contact the producer.
Contacts – Outside Producers
Sons em Trânsito info@sonsemtransito.com
Uguru uguru@uguru.net
Incubadora d’Artes geral@incubadoradartes.com
Bridgetown Agency booking@btagency.pt
Força de Produção info@fproducao.pt
Sons da Lusofonia geral@asl.com.pt
Use of the Auditoria and Concert Halls
Use of the Auditoria and Concert Halls
The Auditoria and Concert Halls at the CCB will once again be operating at full capacity.
All areas are duly sanitised before and after performances.
For performances with no reserved seats, the audience will enter in order of arrival.
The doors will open 30 minutes before the start of the performance.
We suggest that you arrive in good time before the start in order to avoid large gatherings.
When entering and leaving the auditoria, the audience must follow the instructions given by the ushers, who are clearly identified
TICKETLINE
The CCB Box Office is a Ticketline office and, as such, sells tickets for other concert halls in Portugal.
A supplementary charge of 1€ is added to the price of each ticket.
TICKETLINE | Telephone: 707 234 234 or (+351) 21 794 14 00 (call to the landline network) or ticketline@ticketline.pt
Helpline | Bookings: 1820 – Every day of the week, 24 hours per day.
Tickets must be collected within 48 hours following your booking, or 72 hours if you are the holder of a CCB Card.
Other information
Discounts
DISCOUNTS are only valid for CCB production and/or co-production shows and for tickets with a price above €12, with the exception of CCB cardholders, the discount is applied to values above €8.
50 % people with specific needs and accompanying person
50% for Arts and culture professionals and students (this discount only applies to the Main and Small Auditorium in CCB Production shows.
50% for unemployed
30% for CCB Card’s holders (individual, Senior, Youth and Family)
20% for people over 65 / for under 30s / students / for groups of more than 20 people
MAC/CCB and the Centre for Architecture/Garagem Sul
Price
12€ for general visitors
7€ for residents in Portugal*
(combined ticket to MAC/CCB and the Center for Architecture/Garagem Sul)
Discount 50%
- 7 – 18 year-old
- Students
- + 65 year-old
- Visitors with reduced mobility
- 20% — Lisboa Card
Free admission
- Children under 6 years old
- Companions of people with disabilities
- CCB Card
- Unemployed
- ICOM Members
- Former combatant
- Widow or widower of former combatant
- Every Sunday until 2:00 pm for residents in Portugal*
* Residents in Portugal
Upon presentation of a Citizen Card of the Portuguese Republic.
If you do not have a Citizen Card of the Portuguese Republic, you must present an identification document and one of the following residence certificates:
– registration certificate for EU/EEA/Swiss citizen
– certificate of permanent residence for EU/EEA/Swiss citizens
– the residence permit for citizens of third countries.
Garagem Sul / Architecture Centre
From Tuesday to Sunday | Closed on Monday
From 10am to 7pm / last admission at 6:30pm
E-mail: garagemsul@ccb.pt
Phone: (+351) 213 612 614/5
Museum MAC/CCB
Open from Tuesday to Sunday: 10:00 am to 7:00 pm (last admission: 6:30 pm) / Closed on Monday
Serviço Educativo
From 10am to 7pm / last admission at 6:30pm
E-mail: servico.educativo.museu@ccb.pt
Phone: (+351 ) 213 612 800 (call to the Portuguese landline network)
Fábrica das Artes - Para Todas as Infâncias
Every day from 11:00 to 20:00
E-mail: fabricadasartes@ccb.pt
Phone: (+351) 21 361 24 00 and (+351) 21 361 28 99 (call to the Portuguese landline network)
Informations/Reservations 13:00 to 20:00 Phone: (+351) 213 612 627
Theatres
You may not enter the theatres and concert halls after the start of performances, unless the ushers indicate that it is possible for you to do so.
The Main and the Small Auditoria have a free cloakroom service.
In order to improve the conditions of access for all audiences, reserved seats have been created in the Main Auditorium for people with limited mobility.
Smoking, eating and drinking are not permitted in any of the rooms, and it is also forbidden to make any sound or image recordings.
Don’t forget to turn off your mobile phone or any other equipment that may emit a sound during the performance.
Consult the programmes or information sheets provided in the rooms, so that you can follow the performance more easily.
For any information, or in the event of any emergency, please contact one of the ushers.
In accordance with Decree-Law No. 23/2014, of 14 February, the CCB informs you that children under 3 years of age are not allowed into theatres and concert halls.
Parking
The CCB’s two car parks (accessed via Rua Bartolomeu Dias and Avenida da Índia) are open every day from 8:00 to 24:00, and until 2:00 am on days when there are performances.
For your greater convenience, use the Via Verde system.
Accessibilities
The spaces at Centro Cultural de Belém are adapted to visitors with mobility restrictions, namely through elevators, ramps, and lift platforms.
People with limited mobility enjoy exclusive access to the building through Park 2, Level 0 | Avenida da Índia
Helpline: (+351) 213 612 435 (call to the Portuguese landline network)