Where to buy your tickets?
CCB Box Office
The Box Office is closed during the confinement period.
Monday – Sunday from :300 am to 8:00 pm or at www.ccb.pt (showing a print of your purchase is obligatory).
Refund policy during the pandemic
CCB productions and co-productions
Cancelled performances
You may request a refund of tickets that you have purchased for cancelled performances, regardless of the method that you used to buy them.
Postponed performances
If the performance has been postponed until another date, within a period of less than six months, you must exchange your ticket for the new date, at the same price.
If the performance has been postponed until another date, within a period of less than six months, but has been moved to an outdoor venue, with free admission, you must request a refund of the amount you paid and exchange your ticket for another one guaranteeing free admission to the performance.
If the performance has been postponed until another date, within a period of more than six months, you may request a refund of the amount you paid for the ticket.
Outside productions presented at the CCB
You can only exchange or return tickets that were purchased at the CCB Box Office.
The policy relating to the exchange and return of tickets is the responsibility of the producer. This policy will be decided in accordance with the regulations for the performances sector, which provide for the exchange of tickets for performances that have been rescheduled within the period of one year.
TICKETLINE
CCB is a Ticketline box office and also sells tickets for other venues in Portugal.
These tickets have an additional fee of € 1 per ticket.
Ticketline: 707 234 234 or (+351) 217 941 400 and ticketline@ticketline.pt
Informations | Reservations: 1820 – 24 hours a day, every day of the week
TicketlineOther Informations
Other Informations
- 20% for those aged under 25 and over 65 (anywhere in the hall, except the front stalls)
- 10% for holders of the FNAC card (valid in the Main Auditorium and Small Auditorium, for tickets purchased at sales points)
- 25% for customers of CP, after the checking of the CP tickets (for tickets purchased at sales points)
- 50% for unemployed persons, on presentation of official proof from IEFP (valid in the Main Auditorium and Small Auditorium, for tickets purchased at sales points)
- 30% for last minute tickets, purchased after 8:00PM on the day of the actual performance
- €5 for professionals involved in the production of the show or performance, students (this discount only applies to performances produced by the CCB and purchased at the CCB Box Office, and there are only a limited number of tickets available)
- 30% Discount for holders of the CCB Friend’s Card
Garagem Sul / Architecture Exhibition
Informations | Workshops | Visits
Tuesday to Sunday from 10am to 5pm
garagemsul.servicoeducativo@ccb.pt
Phone: (+351) 213 612 614/5
Only by reservation
Fábrica das Artes – Educational Project
Submissions | Workshops | Market
On workdays from 11am to 1pm and from 3pm to 6pm
fabricadasartes@ccb.pt
Phone: (+351) 213 612 400 (ext. 3160) or (+351) 213 612 899 or fax (+351) 213 612 859.
Only by reservation
Auditoriums
It is not allowed to enter the auditoriums after the beginning of the show, unless the Front of House staff indicates differently.
The Main and the Small Auditoriums have a free cloakroom.
In all the auditoriums is not allowed to smoke, eat, drink, or to record sound or image.
Parking
The two parking garages (access from Rua Bartolomeu Dias and Av. da Índia) are open everyday from 8am to 12am. From 8pm to 12am.
For more convenience, use the Via Verde system.
Reduce Mobility
For people with reduced mobility, please use the garage on the side of the river, accessed by Av. da Índia.
Helpline: (+351) 213 612 435